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CompassCom Releases CompassLDE Connectors for Cityworks Work Order Management Desktop and Office Modules

By Eric Van Rees - 12th April 2023 - 05:24

CompassCom Software has announced availability of CompassLDE Connectors for the Cityworks work order management solution that feed real-time automated vehicle location (AVL) details for viewing on the Cityworks Office and Respond maps.

Updated for the latest JavaScript versions of Cityworks Desktop 3.0 and Mobile 4.0 modules, the CompassLDE Connectors also deliver valuable asset and job data to automate back-end workflows for more efficient and cost-effective operations.

Built on the Esri ArcGIS JavaScript API, Cityworks provides a dynamic map interface where supervisors can assign, review, and modify work orders related to the lifecycle management of assets owned by local governments and utilities. The Cityworks platform receives routine maintenance and urgent repair requests and then assists the municipality in assigning the work order to the appropriate crew based on proximity, availability, and capabilities – tracking the job to completion.

“First introduced in 2020, the CompassLDE Connector dramatically enhanced the efficiency of Cityworks supervisors by integrating live vehicle and status information on the same map showing the locations of their work orders,” said CompassCom CEO W. Brant Howard. “The new Connector allows Cityworks users to tap into the rich data collected by the latest version of CompassLDE.”

CompassCom developed CompassLDE (Location Data Engine) as an AVL solution that was later upgraded to a mobile resource management solution for tracking any GPS-enabled device, CompassLDE is now a universal on-premises or cloud-based server capable of monitoring thousands of mobile assets in multiple fleets over all wireless communications networks.

Read More: Digital Mapping Municipal Government

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