Lima Airport has launched its new second terminal, designed to improve both domestic and international passenger experiences.
Following the success of Living Map’s digital wayfinding technology in Terminal 1, the new terminal also introduced this solution to streamline passenger flow.
Passengers and visitors can access the digital map on the airport’s website or via QR codes located throughout the terminal, ensuring easy navigation to key locations like security, gates, restrooms, shops, and restaurants.
As part of this launch, Living Map introduced location-based notifications. This feature allows retailers in Terminal 2 to highlight promotions, discounts, and events to passengers as they pass by, creating a more dynamic and engaging space while improving the overall visitor experience. Additionally, the map’s data insights help airport operations improve the space by analysing foot traffic, passenger flow, and preferences.
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