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KOREC expansion strengthens its commitment to customer service

By [email protected] - 15th September 2017 - 15:11

UK expansion is the driving force behind an internal KOREC restructure which will see the company move to a more personal approach to customer relationships with the establishment of four regional sales teams. UK expansion is the driving force behind an internal KOREC restructure which will see the company move to a more personal approach to customer relationships with the establishment of four regional sales teams.

Each of the new teams will be led by key KOREC personnel in the newly created positions of Regional Sales Directors.

Taking up these new positions are:

  • Chris Harris – London and the East Region
  • Ryan Bowles – South Region
  • Jared Pogmore – West Region
  • Neil Pollock – North East Region

Additionally, each regional team will consist of dedicated sales consultants and pre-sales field support whilst also drawing on all of KOREC’s nationwide services including the award winning workshop and office based technical staff.

This new sales team structure reflects KOREC’s commitment to placing the customer central to every part of the sales process. These teams will react quickly to customer requests and offer a more personal approach on which to build partnerships and long term relationships. Director involvement at a local level will ensure that KOREC customers have one step access to a key senior contact within their area.

Mark Poveda has been appointed Group Commercial Director stepping up from his previous role as Sales & Operations Manager. Mark has been with KOREC for over 15 years and brings considerable technical survey and sales expertise to this position which will see him working closely with the newly appointed Regional Sales Directors.

Commenting on the new structure, Mark Poveda said, “Through our distributorships with partners such as Trimble and senseFly, we are bringing world class technology to the UK and Irish markets. Customers purchasing this technology deserve a world class service to go with it. KOREC is growing and our commitment to UK expansion has enabled us to attract new talent to the company and invest in both extensive staff training and a sales structure that will provide our customers with responsive, local expertise from initial consultation through to post-sales support.

Our aim is to put in place a structure that will better accommodate our growth and underline our commitment to provide the highest level of customer satisfaction within our industry.”

Regional expansion will also ensure that KOREC can offer those within the company, and those exploring opportunities with the company, a range of rewarding career paths.

www.korecgroup.com

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