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FREQUENTIS transforms West Yorkshire Fire & Rescue Service with cloud-based mobilisation, communication, and incident solution

By Eric Van Rees - 2nd August 2023 - 06:40

West Yorkshire Fire & Rescue Service (WYFRS) has selected control room solutions from Frequentis to enhance service delivery for the communities it safeguards - through better resource allocation and coordination between emergency services when responding to emergencies.

WYFRS is the fourth largest fire and rescue service in the country, responsible for the safety of over 2.2 million residents and the protection of 800 square miles of land, covering five major metropolitan districts. The diverse landscape, which encompasses everything from vast rural countryside to towns and major cities, presents unique challenges: Frequentis' expertise in providing comprehensive control room solutions and dedication to delivering innovative technology to emergency service organisations has played a vital role in this successful collaboration.

“By implementing the Frequentis systems, we are aiming to enhance the efficiency of our emergency response even further, improve communication and coordination among emergency responders, and optimise our resource allocation. Ultimately, this will enable us to be even better at protecting the millions of residents, the communities and businesses we serve here in West Yorkshire,” says WYFRS Area Manager Scott Donegan.

The contract marks a significant milestone in West Yorkshire Fire & Rescue Service's journey toward modernising its control room capabilities.

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