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OSNI Selected as Best Practice Organisation
07 February 2008, 11:51am
Ordnance Survey of Northern Ireland® (OSNI®) was recently recognised as a Best Practice Organisation by the Northern Ireland Best Practice Scheme. The scheme, organised by the Public Service Improvement Unit, aims to provide real examples of quality improvements in the delivery of services to citizens.
OSNI was one of sixteen organisations recognised at a launch event in Belfast by Finance Minister, Rt Hon Peter Robinson, MP MLA. OSNI was selected under the banner of Business Improvement, in particular for their experience in electronic delivery of services, which encompasses the e-commerce functionality on the OSNI website, www.osni.gov.uk and GeoHub NI™. GeoHub NI is a web based system with embedded Geographic Information that will act as a single source for government spatial data. GeoHub NI is set to launch in spring 2008.
Speaking about the award OSNI Chief Executive, Iain Greenway, commented, “OSNI is delighted once again to be selected as a Best Practice organisation. Our recognition in this field reflects the success of our business planning in recent years which has emphasised the importance of robust processes to ensure an improved customer experience. The area of e-delivery of services in particular, is vital if we are to continue to meet our customers' needs”.
Through the best Practice scheme, staff from the wider Northern Ireland public sector and voluntary / community sectors are given the opportunity to visit host organisations, assess working practices, and benchmark their own performance against key aspects of service improvement. Participants can then use the experiences of others to develop their own knowledge and skills to improve their service delivery.
OSNI will be hosting three events at Colby House, the first being on 8th May 2008.
For more info on the Northern Ireland Best Practice Scheme :
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