Further appointment to Northgate’s .....

19 April 2010, 9:58am

Further appointment to Northgate’s transformation team

Northgate Public Services today announces the appointment of Amit Dhawan to its specialist transformation division as Regional Operations Director for the Southern Region.

Amit joins Northgate after five highly successful years with DHL (Global Mail) where, from April 2008, he was Divisional Managing Director for UK National Mail.

Following positions at the Post Office and Royal Mail, Amit pioneered the development of DHL’s domestic mail business in the UK from its start-up to becoming one of the country’s leading brands.

Amit’s appointment signifies the further expansion of Northgate’s specialist transformation services at a time when the public sector is under intense pressure to deliver better services for less. It follows the recent announcement of Giles Piercy who leads the work of the division as Head of Performance Partnerships.

Amit will focus on strengthening and intensifying the growth of corporate-wide transformation services across the public sector in the Southern region, while continuing to build up specialist services in areas such as transport, social care, customer services and housing.

The company offers the public sector an innovative risk and reward business model that links its fees directly to its performance. As a result, it only gets paid when it meets its agreed financial and improvement targets, and fees come directly from the cashable savings delivered to the public authority.

Joe Bradley, Managing Director Citizen Services, Northgate Public Services said today: “Amit’s appointment is a crucial one for us. We are doing great work for citizens and public services in the South. But we can do so much more. Amit is a strategic thinker with a flare for developing new operations in highly competitive markets. He will help us build upon our track record in delivering better for less to the public sector.

“In these difficult economic times, our message to the public sector is simple, if you do not innovate, you are unlikely to improve the services that you deliver and which people have a right to expect. If we do not help you deliver that improvement you do not pay. It’s a win - win situation for the public sector and citizens alike. The public sector can ill afford to lose out.”

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