
28 August 2007, 3:55pm
ESRI (UK) strengthens customer service and marketing teams with new appointments
ESRI (UK), the leading provider of enterprise Geographic Information Systems (GIS) software and services, has appointed Jackie Loudon as Customer Services Manager, Natalie Jenkins as Product Marketing Manager and Angela Baker as Community Programmes Manager.
Jackie will take up the position of Customer Services Manager responsible for ESRI (UK)’s technical support, training, order processing and maintenance and post-sale customer facing teams. With 25 years experience in customer service and IT, she joins ESRI (UK) from ICI Paints Dulux UK.
At ICI Paints, Jackie was the UK and Ireland Commercial CRM Manager where she was responsible for driving profitability through the deployment of CRM solutions contributing to a £500m sales turnover.
Natalie has over 15 years experience in marketing management including product management and strategic marketing roles in publishing, software and technology companies.
Natalie will be responsible for developing and implementing strategic marketing campaigns for ESRI (UK)’s 100 software products while working closely with its product development team.
Angela Baker has been appointed Community Programmes Manager as part of ESRI (UK)’s commitment to supporting GIS in education, disaster and humanitarian relief, charities and community initiatives. Angela joins ESRI (UK) from the Association of Geographic Information (AGI) where she was Chief Operating Officer responsible for managing the AGI team and the operations of the organisation.

Each month we select a hot topic and a leading figure in the industry to write about it.HAVE WE REALLY LEARNT THE LESSONS FROM LAST YEAR’S FLOODS?
Flooding costs associated with extreme weather, both financial and emotional, have increased considerably over the last decade, and experts have predicted this trend is set to continue.
Paul Livett, Chairman of GroundSure looks into how increasing the use of flood risk information in property transactions can help to ensure both residential and commercial transactions are conducted on a truly informed basis, with buyers being made aware of environmental risks prior to purchase.
Over 2.2 million homes and small businesses in the UK are located in areas considered at risk of flooding, and the Association of British Insurers (ABI) has said that 570,000 of these face a high risk of flooding. The floods in June and July last year left approximately 48,000 households… More…
Paul Livett
Chairman of GroundSure