North Dakota Emergency Services select Intergraph

12 May 2009, 8:54am

HUNTSVILLE, Ala., May 12, 2009 - The North Dakota Department of Emergency Services (NDDES) Division of State Radio will deploy Intergraph's public safety incident management and reporting solutions to automate emergency response operations across the state to facilitate improved communication and interoperability between 287 federal, state, local and tribal agencies.

Intergraph's integrated public safety technologies, including computer aided dispatch (CAD) and mobile solutions, will enable State Radio personnel to more efficiently manage the nearly 24,000 emergency calls it fields each year and will also allow for seamless integration of additional systems. State Radio is located in the state capital of Bismarck and serves as the central public safety answering point (PSAP) for 22 of North Dakota's 53 counties, as well as the backup facility for several other PSAPs within the state. In addition to handling calls for fire and EMS, the division is also responsible for dispatching 150 North Dakota Highway Patrol troopers statewide.

Intergraph-s public safety incident management and reporting solutions will also provide State Radio personnel with access to real-time information and the ability to easily view the status of all dispatched units. In addition, the solutions will allow for secure Web access to critical incident information to boost emergency response.

"To meet the demands of nearly 4,000 State Radio users, it was essential that our modernization effort include deployment of a solution that provides statewide multi-agency interoperability and also allows for other jurisdictions to join the system at any time," said Mike Lynk, director of State Radio. "Intergraph's integrated public safety technologies enable us to meet our broad range of functional and operational requirements."

"Intergraph's scalable public safety solutions advance multi-jurisdictional collaboration, agency resource management and incident response to save lives and reduce crime," said John K. Graham, president, Intergraph Security, Government & Infrastructure. "By employing Intergraph's proven public safety technologies, State Radio personnel will have access to actionable information where and when they need it to facilitate effective and efficient response."

One in 12 people in the world is protected by Intergraph public safety and security solutions. Intergraph solutions protect the largest and most complex cities and government sites in the world.

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