NICE Systems and ESRI Sign Technology Partnership

07 July 2010, 8:07pm

Ra’anana, Israel, July 07, 2010 - NICE Systems Ltd. (NASDAQ: NICE), a leading global provider of intent-based solutions that enable enterprises and security organizations to extract Insight from Interactions, transactions and surveillance to drive business performance, reduce risk and ensure safety, and Esri, a leading provider of geographical information system (GIS) software, today announced that the companies have entered into an OEM agreement to enhance NICE Situator with Esri’s GIS capabilities, for enhanced situation management. Under the OEM agreement, the Esri ArcGIS software engine will be embedded and integrated into the NICE Situator solution. The new integrated solution will serve the security operations needs of seaports, airports, public transport, railways, city centers, military organizations, as well as enterprises.

The integrated solution combines NICE Situator’s data fusion, analysis and automated response capabilities, with Esri’s spatial analysis, data management, and GIS mapping, to improve situational awareness and real-time situation management. NICE Situator correlates data from diverse security, safety and operational systems, alerting operators in real-time to incidents that require attention. All of the relevant information is then overlaid on an intuitive GIS interface, so control center operators can visualize situations in a geographic context, using Situator’s pre-programmed response plans to help guide and automate their response. For example, operators alerted to a situation can immediately see the locations of various sensors in alarm mode, and view nearby video cameras, mobile responders, vehicles, and other location-aware devices, all dynamically updated in real-time. Automated decision support checklists in NICE Situator also help operators manage resources for an effective situation response.

“Computerized mapping technology is a pre-requisite for organizations around the world that are focused on security,” said Terry Bills, Esri Transportation Industry Manager. “Now, by adding GIS capabilities from Esri to the real-time situation planning, response and analysis capabilities of NICE Situator, command and control centers can be automatically alerted to a situation, be able to better visualize the situation as it’s happening, and respond more effectively with a pre-defined plan.”

“We are happy to be working with Esri on enhancing NICE’s leading-edge capabilities for improving situational awareness and incident management,” said Israel Livnat, President, NICE Security. “Command and control centers are increasingly looking for a solution that combines computerized mapping capabilities with real-time situation management. We’re looking forward to working with Esri on a solution that offers these enhanced situation management capabilities, to command and control centers."

About NICE Situator

NICE Situator is a situation management software platform that enables automatic situation planning, response and analysis in real time, as well as thorough post incident reviews and investigations. NICE Situator integrates to a wide array of sensors and security systems, analyzing and correlating information to help organizations connect the dots and improve situational awareness, incident response and decision-making. NICE Situator's generic gateways and open architecture make it possible to integrate to virtually any existing or future security device, system, or data source. Organizations that deploy NICE Situator are not constrained to specific types or brands of security solutions but rather can chose the solutions that best satisfy their security needs. With NICE Situator, organizations can fuse many different types of security devices and systems into a unified platform, including: access control, video systems, perimeter intrusion sensors, location tracking (RFID, GPS), panic buttons, environmental sensors, communication devices, and much more. Through this integration, NICE Situator is able to present a Common Operating Picture (COP), with real-time alerts and information from all integrated systems displayed on an intuitive multi-Iayered Geographical Information System (GIS)-based interface, enabling security operators to continuously monitor and interact with systems, people and assets for a higher level of situational awareness. NICE Situator also provides a framework for automating complex response workflows and standard operating procedures (SOPs).

About NICE Systems

NICE Systems (NASDAQ: NICE) is the leading provider of Insight from Interactions solutions and value-added services, powered by advanced analytics of unstructured multimedia content – from telephony, web, radio and video communications. NICE’s solutions address the needs of the enterprise and security markets, enabling organizations to operate in an insightful and proactive manner, and take immediate action to improve business and operational performance and ensure safety and security. NICE has over 24,000 customers in more than 150 countries, including more than 80 of the Fortune 100 companies.

NICE Systems

Geo: International