Baltimore County, Maryland, Strengthens ROI

12 August 2010, 10:03am

Redlands, California — August 12, 2010 — Baltimore County, Maryland, has signed an enterprise license agreement (ELA) with Esri that provides unlimited access to geographic information system (GIS) software for its rapidly growing user base of county employees. Baltimore County is one of the first large counties in the nation to shift to this beneficial and cost-effective type of usage agreement to enhance workflows with GIS.

“The county’s strategic business plan shows that although we are getting a huge return on our GIS investment—the county saves $4.7 million annually—we will get much more by integrating GIS more closely into business processes,” said county executive Jim Smith.

Baltimore County has close to 400 GIS users in agencies such as the Department of Social Services, the Department of Permits and Development Management, the Office of Budget and Finance, and the Office of the County Auditor. The ELA will provide GIS software for these users, including ArcGIS Desktop and ArcGIS Server, as well as Esri training..

“We’re anticipating that agencies will really step up and improve efficiencies now that they have the tools they need to do more geospatial analysis, which is core to so much of our work,” said Douglas Adams, GIS program manager, Baltimore County. “As GIS is more widely disseminated throughout our organization, we will be able to better allocate our resources, respond more quickly to citizen requests, and enhance stewardship of our land.”

In addition to existing users, hundreds more will be able to easily access GIS software to improve their productivity, which will enhance service to the county’s more than 800,000 citizens..

"This enterprise agreement will help us achieve our overall county strategic plan to make our county government more effective, efficient, and accountable through the use of technology," added Rob Stradling, director of the Baltimore County Office of Information Technology.

Esri government ELAs

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